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Not able to puchase credits with debit card
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Technical Support: Not able to puchase credits with debit card
Gladiator129
Created by: gladiator129

8/31/15 @ 9:31am (EST) |UTC - 5:00
Posts: 1

  Report Abuse
Not able to puchase credits with debit card, error: you cant purchase using this card. can you tell why cant I purchase?
Quote
Created by: vsjason

8/31/15 @ 5:56pm (EST) |UTC - 5:00
Posts: 9

  Report Abuse
We should be able to assist you in explaining and resolving any billing declines you have. Please contact customerservice@vsmedia.com or call our 24 hour customer service line 1-800-685-9236 and we'd be happy to help resolve this.
Quote
SissyWearsLingerie
Created by: sissywearslingerie

9/12/15 @ 5:42am (EST) |UTC - 5:00
Posts: 119

  Report Abuse
go buy a visa gift card.. more discrete too
Quote
Trifficx69
Created by: trifficx69

8/8/22 @ 3:41am (EST) |UTC - 5:00
Posts: 1

  Report Abuse
Card not working for credits and there is money in my bank account
Quote
Created by: jameshj8045

2/7/23 @ 5:31pm (EST) |UTC - 5:00
Location: USA
Posts: 1

  Report Abuse
And they are no help to you. They keep blaming bank but I’ve tried numerous credit cards, and 3 different bank cards, plus PayPal and the gift card trade way to add credits. I get the same error to try again later but for more than 24 hours this has been going on. Customer service keeps telling me it’s on my end, but I made a new account and magically everything works on that account. They are the most worthless customer service that is doing their models a disservice by preventing customers from purchasing credits.
Quote
Created by: sirlickslot69

2/7/23 @ 6:23pm (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 650

  Report Abuse
And they are no help to you. They keep blaming bank but I’ve tried numerous credit cards, and 3 different bank cards, plus PayPal and the gift card trade way to add credits. I get the same error to try again later but for more than 24 hours this has been going on. Customer service keeps telling me it’s on my end, but I made a new account and magically everything works on that account. They are the most worthless customer service that is doing their models a disservice by preventing customers from purchasing credits.

If it works okay on the other account, then more than likely there is an error in the credit/debit registration on the account. I had that issue once, and it turned out my Zip code was entered wrong, and my bank was blockin' the purchase. I fixed the Zip code error and no problem at all now. Your case could be something different, as in expiration date, CVC# or expiration date..
Just my n-n-n-n-n 5 cents worth.


Quote
Created by: madison_my_love

2/7/23 @ 6:32pm (EST) |UTC - 5:00
Location: USA
Posts: 3

  Report Abuse
Hey I really appreciate any and all help. Thank you for the suggestion.
Quote
Created by: sirlickslot69

2/7/23 @ 8:33pm (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 650

  Report Abuse
👍👍👍
Quote
love2eatpussy6950
Created by: love2eatpussy6950

2/12/23 @ 10:16pm (EST) |UTC - 5:00
Location: chicago
Posts: 781

  Report Abuse
Did u process an authorization transaction first prior to credits? The one that costs $0.00
Quote
Created by: jameshj8045

2/13/23 @ 2:40am (EST) |UTC - 5:00
Location: USA
Posts: 1

  Report Abuse
Yeah, i did actually, but it somehow started working again after a few days. I appreciate everybody offering tips and advice.
Quote
graybearphx
Created by: graybearphx

2/13/23 @ 9:25am (EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569

  Report Abuse
It might simply have been your bank being super-careful and playing "Big Brother." My credit union intentionally denied transactions with my debit card, until I called them and explained it was legit.
Quote
limpytran
Created by: limpytran

9/10/23 @ 3:43pm (EST) |UTC - 5:00
Posts: 3

  Report Abuse
It seems visa are declining ,because the site as not introduced a code of practice to prevent fraud
Quote
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