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Is this something that is a new feature for Live Support? Quote
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7/28/23 @ 7:16pm
(EST) |UTC - 5:00
Location: North Carolina, USA
Posts: 105
Maybe I didn't read that right, but I've used "Live Support" chat many times, and I've never hat to give anything but my user name and i usually give the screen name I'm chattin' about to make sure they get the right issue. Only time I've had to give account information other than that is if i call Support about a billin' issue etc..
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7/28/23 @ 7:36pm
(EST) |UTC - 5:00
Location: North Carolina, USA
Posts: 105
Maybe I didn't read that right, but I've used "Live Support" chat many times, and I've never hat to give anything but my user name and i usually give the screen name I'm chattin' about to make sure they get the right issue. Only time I've had to give account information other than that is if i call Support about a billin' issue etc..
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Maybe I didn't read that right, but I've used "Live Support" chat many times, and I've never hat to give anything but my user name and i usually give the screen name I'm chattin' about to make sure they get the right issue. Only time I've had to give account information other than that is if i call Support about a billin' issue etc..
That's been my experience as well, which is why I was a bit concerned when asked to verify all of that information..
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