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Forums / Technical Support

Slow Server Issues At 10-midnight
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Technical Support: Slow Server Issues At 10-midnight
Alex2259
Created by: alex2259

8/13 @ 12:29am (EST) |UTC - 5:00
Location: Maybe you will know one day
Posts: 271

Just have noticed in the last couple of days that right around 10pm, many of the site's functions are slowed down to the point where you have to continually log off and on, and even then it doesn't correct itself until right after midnight. Am guessing this is a peak time for traffic, and the server is having some difficulties keeping up (can't see forums, can't preview model's room by hovering over profile page, difficult to access videos, etc).
Quote
Created by: vscustomerservice

8/13 @ 12:40am (EST) |UTC - 5:00
Posts: 865

Just have noticed in the last couple of days that right around 10pm, many of the site's functions are slowed down to the point where you have to continually log off and on, and even then it doesn't correct itself until right after midnight. Am guessing this is a peak time for traffic, and the server is having some difficulties keeping up (can't see forums, can't preview model's room by hovering over profile page, difficult to access videos, etc).


Thank you for taking the time to contact us via the forums and bring this to our attention. We are currently looking into this issue and will work to resolve it asap. To assist our technical support team in rectifying this issue if you could please contact us via email customerservice@flirt4free.com, or access Live Support and provide us with a list of web browsers and devices you have tried and a full screenshot of what you experience. If you receive any error codes please provide those as well. We thank you for your patience while this issue is being resolved. CC


Quote
Diiegos
Created by: diiegos

8/13 @ 1:08pm (EST) |UTC - 5:00
Posts: 300

Just have noticed in the last couple of days that right around 10pm, many of the site's functions are slowed down to the point where you have to continually log off and on, and even then it doesn't correct itself until right after midnight. Am guessing this is a peak time for traffic, and the server is having some difficulties keeping up (can't see forums, can't preview model's room by hovering over profile page, difficult to access videos, etc).



What you say is very true, at night the site gets slow to access many things, I am always on my cell phone and I use a Chrome browser and the same thing happens to me
Quote
Alex2259
Created by: alex2259

8/13 @ 7:44pm (EST) |UTC - 5:00
Location: Maybe you will know one day
Posts: 271




What you say is very true, at night the site gets slow to access many things, I am always on my cell phone and I use a Chrome browser and the same thing happens to me


Yes - exactly - and it's too difficult to take a screenshot of it to prove it.
Quote
Diiegos
Created by: diiegos

8/14 @ 10:13am (EST) |UTC - 5:00
Posts: 300



Yes - exactly - and it's too difficult to take a screenshot of it to prove it.




:thumbsup :thumbsup :thumbsup :thumbsup :thumbsup
Quote
Alex2259
Created by: alex2259

8/14 @ 11:01am (EST) |UTC - 5:00
Location: Maybe you will know one day
Posts: 271




:thumbsup :thumbsup :thumbsup :thumbsup :thumbsup

Happened again for a few hours at the same time; this time 8pm-12:03 am. It's def not my device or connection or browser -- this is a flirt issue. If their server cannot handle the traffic during its peak times, perhaps these time slots should be reserved for premium and VIP members only. Why should paying users have their experience eclipsed by the endless overflow of unregistered, non-tipping, stream-cloggers who do nothing but exhaust the site's server, right?

Quote
Diiegos
Created by: diiegos

8/16 @ 1:08am (EST) |UTC - 5:00
Posts: 300


Happened again for a few hours at the same time; this time 8pm-12:03 am. It's def not my device or connection or browser -- this is a flirt issue. If their server cannot handle the traffic during its peak times, perhaps these time slots should be reserved for premium and VIP members only. Why should paying users have their experience eclipsed by the endless overflow of unregistered, non-tipping, stream-cloggers who do nothing but exhaust the site's server, right?





very true, the same thing keeps happening, almost every day at the same time, I agree with what you say about greyuser users and those who don't give cr.
Quote
Diiegos
Created by: diiegos

8/16 @ 1:08am (EST) |UTC - 5:00
Posts: 300


Happened again for a few hours at the same time; this time 8pm-12:03 am. It's def not my device or connection or browser -- this is a flirt issue. If their server cannot handle the traffic during its peak times, perhaps these time slots should be reserved for premium and VIP members only. Why should paying users have their experience eclipsed by the endless overflow of unregistered, non-tipping, stream-cloggers who do nothing but exhaust the site's server, right?





very true, the same thing keeps happening, almost every day at the same time, I agree with what you say about greyuser users and those who don't give cr.
Quote

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